In 1758 the British company Cox & kings had been established and said to be the
oldest travel agency in the world. It was a bank that offered travel service to
its wealthy clients. While the oldest one in North America is Brownell travel; established
on July 4, 1887. The modern travel agency first appeared in the second half of the
Travel agencies became more commonplace with the development of commercial aviation,
starting in the 1920s. They were an extension of the airlines and were bound to
represent their interests.
There was a time before the internet, personal computers, faxes, toll-free telephone
numbers and telecommunications. It was called the 1960s.
In the 1960s, if you wanted to book a trip to Europe, you would have found the European
travel agent specialist in your area and made an appointment with them to consult
about your trip. Only the wealthiest people would have done this. They charged service
fees and were well worth the fees because they knew the destination they were selling
Agents had to know all aspects of the Airline ticketing, pricing, hand-wrote airline
tickets and other accounting documents from scratch. A successful travel agent was
the one that had substantial tenure in the travel industry and a wealth of personal
knowledge of travel agency operations. Then the travel agents were an extension
of the airlines and were bound to represent their interests.
In the 1970s, if you wanted to get an airline ticket, you could go to the airport
and wait in line with the rest of the folks, or you could go to a local travel agent
who would call the airline on your behalf and make the reservation for you. They
would then hand-write the airline ticket, collect payment and send you on your way.
During the mid-1970s, some travel agents were qualified to have an on-line connection
to an airline's reservations system.
The travel agents were in the business of serving their clients for fees and commissions.
The value to their suppliers was the act of settlement and documentation. Without
travel agents, clients would have to visit airports to obtain and pay for their
documents. In the early 1970s there were no toll-free telephone numbers and credit
cards were few and far between. In the 1980s, if you wanted to take a vacation,
you would go to a travel agent and book a pre-paid vacation. By the 1980s you may
have had a credit card or paid with cash. The airline industry was in chaos because
of the post-deregulation short-haul carrier's success. Some people were booking
direct with the airlines and paying with credit cards, but ticket delivery was still
an issue. Travel agents were being squeezed by the CRS/GDS distribution model. Toll-free
telephone numbers were widely used at all levels of travel distribution.
Currently; the (E’s) solutions are available under the slogan of (to E or not to
E). Therefore all processes could be achieved electronically.
For EGYPTAIR; the travel agencies are considered as our partners and strategic channels
through which we increase our sales, our market-share, the number of loyal customers
and so on. Therefore we are expanding our fruitful co-business in a glamorous shape..
For that reason and from day to day we are doing our best to improve our service
quality level catered to you by offering the newest offers and the best services
In the recent few years; we joined the star alliance; expanded our international
network; increased our fleets; generated the frequent flyer program; the e-ticket
process; offered a new baggage allowance policy and an unlimited attractive offers
that meet all needs and gave the most degree of carefulness to our partners.
Recently, we established a specialized website for our partners to simplify the
business; to expand the knowledge about EGYPTAIR and to enrich our co-business.
Looking forward to meet your needs and satisfaction